Customer Service Representative - State Farm Agent Team Member (Base salary + commission)

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Ability to explain complex financial issues in understandable terms
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Must be able to work the following schedule: HYRBID working from home and at office: Monday to Friday 8:30am to 5:30pm
• Strategies to coach and develop others on the team

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

I am seeking dynamic insurance professionals for the office of Kathy Bernardez - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career!

• Setting sales and growth goals
• Working closely with the agent to gain an understanding of the agent’s role and office logistics

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies’ agent selection process

• Hourly pay plus commission/bonus
• 401K
• Paid time off (vacation and personal/sick days)
• Commission plus bonus
• Valuable experience
• Growth potential/Opportunity for advancement in my agency